A DBA of Chisholm Trail E-Therapy and Counseling, PLLC
Last Updated: December 23, 2025
At Light & Grace Counseling, your privacy is important to us. This policy explains how we collect, use, and protect the personal information you share with us when using our website or counseling services.
Notice To Consumers
In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.
Requesting Your Health Care Records: You have the right to request a copy of your mental health records. To request your records, please submit a written request to your treating clinician or to the practice directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations. If you have questions about accessing your records, please contact our office for assistance.
Contacting the Texas Behavioral Health: Executive Council (BHEC) – The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas. If you have questions about licensure or professional standards, you may contact BHEC directly: Texas Behavioral Health Executive Council https://bhec.texas.gov/contact-us/
Filing a Consumer Complaint: If you wish to file a consumer complaint, visit the Office of Attorney General’s Consumer Protection webpage.
What Information We Collect
We collect information you provide directly to us, such as:
- Your name, email, phone number, and address.
- Appointment and billing details.
- Messages or notes you share with us for counseling.
We may also automatically collect information when you visit our website, like your device, browser, and pages you view. This helps us improve our website and your experience.
How We Use Your Information
We use your information to:
- Provide counseling services, schedule appointments, and process payments.
- Communicate with you about your appointments or services.
- Keep our website and services safe and secure.
- Send optional updates or newsletters if you have agreed to receive them.
Your information is never sold to third parties.
Who We Share Your Information With
We may share your information with trusted service providers who help us run our business, such as payment processors or IT support. We may also share information if required by law.
Your Choices
You can:
- Choose not to provide certain information (though some services may be limited).
- Update your contact information or opt out of newsletters.
- Contact us to review or request deletion of your personal information.
Security
We take reasonable steps to protect your information, but no system is completely secure. Please avoid sending highly sensitive information through unsecure channels.
Children
Our services are not for children under 16, and we do not knowingly collect information from children.
Questions or Concerns?
Contact us anytime:
Light & Grace Counseling
A DBA of Chisholm Trail E-Therapy and Counseling, PLLC
682-231-1725 * jamie@lightandgracecounseling.com